Right of withdrawal
The right of withdrawal must take place no later than 7 days from the arrival of the goods, to take advantage of the right of withdrawal it is necessary to send a return request within 7 days of receipt of the package must send back the goods, including all bubbles and / or tax receipts included in the package. The return shipping costs are charged to the customer. To find out how to return contact our customer service and you will be provided with all the necessary information. In case of return of the goods your purchase contract is canceled and the costs of the products will be reimbursed starting from the date of receipt of the returned goods. from our warehouse. The amount to be reimbursed will be credited using the same payment method chosen at the time of purchase. If the goods arrive wrong, contact us and you will be totally reimbursed, or you will be returned at our expense. If the goods arrive damaged, before contacting us, make sure that you have paid the transport insurance and that you have included the word CHECK RESERVE in the delivery notes, if this has occurred then you are entitled to a full refund or replacement of the goods. Otherwise if you have not paid the insurance service, under Italian law you are entitled to a refund of € 1 per kg. Please inform our customer service within the first 2 days of arrival of the wrong or damaged goods, for the purpose of resolve any problems as quickly as possible.
The goods travel at the risk and danger of the buyer. The delivery of the material is considered in any case carried out with the deed of dispatch from the Post Office, freeing us from any burden and commitment with the display of the shipping receipt.
The court of San Marino is competent for any dispute.
Conclusion of the Contract
The confirmation of the order by you is done in the screen: Shopping Cart Summary - after being recognized by the system by entering the registration data - and confirming in the button: Send Order. The order is accepted when the goods are shipped. The purchase contract also becomes valid at the time of shipment. In some cases it may be necessary to request more information to process the order and we reserve the right to refuse an order. The details of your order are saved electronically in the reserved area of the site. If you have provided your e-mail address you will receive by e-mail all the information relating to your order that you can print directly.
Shipping and Delivery
The customer's order will be processed within the limit of the stock available in stock. If one of the items ordered is not available, we reserve the right to make a partial delivery, or to replace the items ordered with other equivalents of the same value. The shipping costs will be calculated on the partial value of the order and will be invoiced only once. Deliveries will be made by express courier or Poste Italiane. The preparation and shipment of the order require on average 2/3 working days unless specified. Please ensure that all delivery notes are signed. The packages will be delivered by Bartolini or GLS to your home. If no one is at home the courier will leave a message indicating the nearest office where he can pick up the package within 7 days after delivery. Orders from wholesalers and retailers cannot be accepted except through the specific procedure on the site.
Prices and Shipping Charges
See the page dedicated to shipping costs. The prices of our products are in euros, including VAT. For technical or logistical reasons deliveries may be split up. In this case, participation in shipping costs will be invoiced only once.
Until the payment is credited Titano Collezioni S.r.l. the owner of the goods remains.
Payments, discount coupons, deadlines, missed payments
The payments we accept on our website are as follows:
With Paypal you can pay with your credit card, postepay or prepaid. Secure payment with redirection on the bank page, SSL protection. More information: www.paypal.it
Recharge your Postepay
In case of payment at a post office, please notify us by e-mail about the payment, indicating the time and the city from which the credit was made. Poste Italiane's rechargeable prepaid card that allows you to operate anywhere in total security. It can be done at a post office, or through the website www.poste.it.
WARNING! The orders we receive with this payment method are processed only upon actual crediting to our current account, the credit times range from 2 to 5 working days.
Identity of the contractual partner
All purchase contracts are entered into with Titatno Collezioni srl, except in the case of contrary mention.
Titano Collezioni S.r.l.
Salita alla Rocca 16
47890 - Repubblica di San marino
C.O.E. : SM06181
See the dedicated Privacyy page
Copyright and Trademarks
The design of this online store and all the material contained therein (for example: the trademarks, logos, HTML code, scripts, texts, drawings, images) is an integral part of the Valori S.r.l. and is protected by Copyright. Any unauthorized use of such content such as copying, frame inclusion and association with content not originating on this store is not permitted and will be prosecuted within the terms of the law.